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Privacy Policy

At Beyond OpEx, we value our customers' trust and privacy. We are committed to transparent and compliant communication practices, especially when using SMS messaging to share important updates, promotions, and information. To ensure compliance with 10DLC (10-Digit Long Code) regulations and respect for your preferences, we have established the following policies for opting in and out of text messaging.

Opting In to Receive Text Messages

By opting in to receive text messages from Beyond OpEx, you consent to receive recurring automated and/or manual messages about our products, services, promotions, or other communications. Opting in can be done through any of the following means:

  • Website Form: By checking the consent box on our website's signup form.
  • Text Message: By sending a specific keyword (e.g., "JOIN") to our designated number.
  • Verbal or Written Consent: By providing your consent during a conversation with our representatives, whether in person or via phone/email.

Frequency of Messages

Message frequency will vary based on your preferences and the nature of our communications. Standard messaging rates may apply, depending on your mobile carrier.

Opting Out of Text Messages

You can opt out of receiving text messages at any time. To unsubscribe:

  • Reply "STOP": Simply reply "STOP" to any text message you receive from us.
  • Contact Us: Call or email our customer service team at (864) 275-9451 or support@beyondopex.com and request to be removed from our SMS list.

Once you opt out, you will no longer receive promotional or informational text messages from us. However, we may still send transactional or operational messages as permitted by law (e.g., appointment reminders or payment confirmations).

Data Privacy

Beyond OpEx takes your privacy seriously. We do not share or sell consumer personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.  Your mobile number and personal data will only be used for the purposes you have consented to.

Changes to Preferences

If you wish to update your communication preferences, including re-subscribing after opting out, you may do so by:

  • Sending the keyword "START" to our designated number.
  • Contacting our customer service team directly at (864) 275-9451 or support@beyondopex.com.

Support

For questions or assistance regarding our SMS messaging program, please contact us at:

Beyond OpEx is dedicated to providing exceptional customer experiences while adhering to all applicable messaging regulations. Your satisfaction and compliance with the 10DLC requirements remain our top priorities.

Effective Date: 01-10-2025
Last Updated: 01-10-2025